Advantex Network Solutions is proud to announce a major milestone in customer satisfaction, achieving an exceptional Net Promoter Score (NPS) of +97, rising from an already world-class score of +81 the previous year.
Net Promoter Score is widely recognised as one of the most trusted measures of customer loyalty and advocacy. An NPS of +97 places Advantex among the highest-performing organisations for customer experience, reflecting not only the quality of its services but the strength of its long-term customer relationships.
This achievement underscores Advantex’s continued commitment to delivering a consistently high standard of service across IT, connectivity, security and communications solutions. By focusing on understanding customer needs, providing proactive support, and acting as a trusted technology partner, Advantex has continued to raise expectations year on year.
“We’ve always believed our service was world class, but to see our score improve so significantly is something we’re incredibly proud of,” said Dave O’Connell, Managing Director at Advantex. “It’s a clear reflection of the trust our customers place in us and the dedication of our team.”
Advantex would like to extend a sincere thank you to its customers for their honest feedback and continued partnership. A special thank you also goes to the Advantex team, whose commitment, expertise and customer-first mindset play a vital role in delivering exceptional experiences every day.
As Advantex continues to grow, the business remains focused on maintaining these standards and ensuring customers receive the reliable, high-quality service they expect, now and in the years ahead.
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