Business Communication Solutions

Simplified solutions delivering interconnected workplaces

It’s good to talk. Simplified business communication solutions deliver an interconnect workplace

Reduce your call costs, streamline your call handling and deliver a much more professional experience for your end users with an intelligent IP Telephony system.

Benefit from significant savings by transferring your traditional lines to a SIP Trunk; allowing you to make your calls via your existing IP network infrastructure.

As the region’s leading integrator, we work with leading solution providers Mitel, TelcoSwitch, Call2Teams and Microsoft Teams to deliver secure solutions to businesses looking to enhance their operational capabilities.

Get a Quote

Business Telephone Systems

Save money on call costs with a bespoke multi-user Mitel telephone system designed around your needs. Whatever your business, we’ll keep you talking.

As one of only two Mitel Authorised Silver Solutions Partners in the North East, we’re also able to improve your call handling with Voice Systems that allow you to attend incoming calls with automated call attendants, telework remotely from anywhere with roaming office and collaborate more efficiently with colleagues from a single device.

We can support your network infrastructure and your communication completely in-house, with dedicated 24/7 support; leaving you free to do what you do best.

Calls on Teams

Calls on Teams is a unique add-on to Office 365 which integrates any existing phone system (PBX) with Office 365 enabling the Calls feature within Microsoft Teams or a full Microsoft Teams install using independent SIP trunks.

Employees can make and receive calls from your existing phone system using the Microsoft Teams app on any device, wherever they are. Existing numbers can be retained and routing and call centre functionality configured in your phone system. Alternatively, we can look at a full Teams integration without the expensive tie into Microsoft call plans.

SIP Trunks

SIP Trunks reduce your call costs and seamlessly integrate with your existing network. They allow you to make calls via your internet connection, offer you redundancy, advanced call routing features, flexibility to scale and free site to site communications.

Benefits of an IP-connected system include reporting, analysis and support. Call logging can even be integrated into your CRM.

Combined this with the feature-rich power of a Mitel telephone system and you can transform an inbound customer call into a powerful, pleasant experience with intelligent call routing, on-hold messaging and call distribution to designated teams.

How can an IP Voice System improve your workplace?

  • Reduce call costs.
  • Automate and improve call handling.
  • Keep remote workers connected to office phone systems.
  • Introduce On-Hold messaging.
  • Dedicated 24/7 support.

Explore Advantex solutions


Stay secure and compliant with world-class data protection designed to fit any business environment, from a single workstation to an entire enterprise infrastructure.


Power & Data Installations

Strong foundations support dynamic growth. Cisco qualified infrastructure engineers deliver the fundamental backbone of your network to keep you connected.


Managed IT Services

Expert support when you need it. An extension of your in-house expertise and technology, we provide the flexibility to up or down-scale your support rapidly in line with your needs.


Partners we work with

What our customers say

"Advantex’s proven experience in designing and delivering technology solutions for demanding operational conditions, together with cost-effective aftercare, also impressed"

Alastair Swan
Principal Engineer at Newcastle City Council

"Innovation is our mantra, it’s what our business is built on. Like us, Advantex is constantly striving to innovate, pushing the boundaries to improve and succeed in everything - the perfect partnership"

Allison Brunton
IT Manager at D-Line

"Having worked with Advantex in previous roles, they were my absolute go-to partner for this project. They advised, designed and implemented a solution that ticked all our required boxes."

Mike Carnaffin
Network & Infrastructure Manager at ALP


Advantex Network Solutions Limited
16B Follingsby Close
Tyne and Wear
NE10 8YG


0345 222 0 666