Business Telephone Systems

Save money on call costs with a bespoke multi-user Mitel telephone system designed around your needs. Whatever your business, we’ll keep you talking.

As one of only two Mitel Authorised Silver Solutions Partners in the North, we’re also able to improve your call handling with Voice Systems that allow you to attend incoming calls with automated call attendants, telework remotely from anywhere with roaming office and collaborate more efficiently with colleagues from a single device.

We can support your network infrastructure and your communication completely in-house, with dedicated 24/7 support; leaving you free to do what you do best.

Calls on Teams

Calls on Teams is a unique add-on to Office 365 which integrates any existing phone system (PBX) with Office 365 enabling the Calls feature within Microsoft Teams or a full Microsoft Teams install using independent SIP trunks.

Employees can make and receive calls from your existing phone system using the Microsoft Teams app on any device, wherever they are. Existing numbers can be retained and routing and call centre functionality configured in your phone system. Alternatively, we can look at a full Teams integration without the expensive tie into Microsoft call plans.

SIP Trunks

SIP Trunks reduce your call costs and seamlessly integrate with your existing network. They allow you to make calls via your internet connection, offer you redundancy, advanced call routing features, flexibility to scale and free site to site communications.

Benefits of an IP-connected system include reporting, analysis and support. Call logging can even be integrated into your CRM.

Combined this with the feature-rich power of a Mitel telephone system and you can transform an inbound customer call into a powerful, pleasant experience with intelligent call routing, on-hold messaging and call distribution to designated teams.