Support

Our Managed IT Support allows you to access the skills, experience and quality of a dedicated in-house IT Support team without the intensive costs or training requirements of an in-house support team.

Supporting Your IT with Skills, Experience and Quality

Hiring your own IT Support desk and ensuring it’s managed effectively is a challenge. That’s why we’ve created a fully managed IT Support solution designed to make the experience of IT Support a painless one.

Our managed IT Support service gives you access to a dedicated support team, whenever you need it, without any of the problems that come with managing it.

In addition to the cost-saving benefits of an outsourced solution, you also get all the extra advantages that come with a team solely dedicated to resolving IT issues including 24/7 support, fully accredited engineers, response level guarantees and shorter resolution times.

Why Our Managed IT Support is Different

You don’t want anyone but the most highly trained, accredited and experienced support technicians resolving your IT issues.

Our IT Support engineers are all fully certified to work on the systems they support and where they’re not yet accredited, they’re in active training to become accredited.

We achieved our ISO9001/2000 in our first year of business and have maintained our standards ever since. We maintain our superior level of quality and service in the way we deliver our IT Support, where high response times and resolution are critical to your business continuity.

Get Your Free IT Support Audit

How Can a Managed IT Support Service Help Me?

  • Provide you with expertise and skills that you might otherwise not have budget for
  • Give you access to a dedicated IT support team 24/7
  • Deliver all the benefits of an in-house support desk
  • Resolve IT issues more quickly

"We are very pleased with the work Advantex has done for us. Their service is very good and we really benefit from having one company providing CCTV, access control and network services – it delivers cost savings and the advantages of single point of contact for some of the most critical services we use and benefit from as a college."

Steve Collingwood
Facilities Manager

"We cannot fault the support that has been provided and staff are always knowledgeable, polite and eager to resolve any issues and offer advice."

Mandy Tulip
School Business Manager

"Advantex has delivered our ICT strategy and implemented several projects that we’d previously been unable to have. They offered sound common sense advice, which has enabled us to transform our communications between staff and third parties after moving to Office 365."

Mandy Tulip
School Business Manager