Communications

Reduce your call costs, streamline your call handling and deliver a much more professional experience for your end users with an intelligent IP Telephone system.

Reduce Call Costs & Streamline Call Handling

If you’re still making calls through a standard phone line with a provider like BT, you could benefit from significant savings by transferring your traditional lines to a SIP Trunk; allowing you to make your calls via your existing IP network infrastructure.

In addition to SIP Trunks, as one of only two Mitel Authorised Silver Solutions Partners in the North, we’re also able to improve your call handling with Voice Systems that allow you to attend incoming calls with automated call attendants, telework remotely from anywhere with roaming office and collaborate more efficiently with colleagues from a single device.

By combining SIP Trunks and Voice Systems into a single, simplified solution, we can help you through your transition to a more streamlined, interconnected workplace.

Feature-Packed as Standard

An intelligent telephone system from us gives you an entire suite of bespoke applications designed to improve your workplace productivity including Unified Voice Messaging with Automated Attendant, Meet-Me Conferencing, Automatic Call Distribution, Hot Desking, Twinning, Mobile Hand-Off, Teleworking and Reporting.

On the other hand, if you want all of the features without the upfront capital cost, one of our fully hosted telephone systems will be more suitable, where you only pay for the seats you need. A hosted telephone system gives you flexibility to up or down size as your workplace changes.

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How Can an IP Voice System Improve Your Workplace?

  • Reduce call costs
  • Automate and improve call handling
  • Keep remote workers connected to office phone systems
  • Introduce On-Hold messaging

Middlesbrough F.C.

Green Lane Primary School

Springboard

"As our managed service provider, Advantex give us the peace of mind that we’re not only in the right hands should something go wrong, but they allow us to focus on our day-to-day roles - ultimately improving the overall efficiency of the business. On the occasions when we need additional resource or support, they never fail to step up to our requirements. I wouldn’t hesitate to recommend."

Shauna Robb
Head of Operations - Middlesbrough F.C.

"A huge pat on the back for Advantex for keeping its promises and proving that you are really a thoroughly professional organisation....problems we did have were solved quickly. Customer satisfaction is paramount to a successful business partnership, and there’s no doubt Advantex deliver that without fail."

Keith Miller
IT Manager for Springboard

Connectivity